Delivering effective engagement strategies to connect
with your stakeholders.
Fiona Bell delivers effective community and stakeholder engagement, and communications to manage your reputation and achieve your business outcomes.
Fiona is a strategic stakeholder engagement and communications’ professional with more than 25 years’ experience working across a range of industries including construction, mining and State Government. Prior to consulting, Fiona worked in the civil construction industry in Perth, working on both the client and contractor side of projects, which has provided her with the ability to understand and appreciate the priorities from both sides. She has managed the community and stakeholder engagement programs for both design and construct, and alliance projects, and worked on winning bid teams. ​ Fiona has also been involved with developing and implementing effective communications and stakeholder engagement programs for major resource companies including BHP, FMG and Alcoa with a strong focus on delivering internal communications to drive employee engagement. Fiona has proven she is able to adapt to working successfully with a wide range of people and organisations across various projects.
What we do
Community & Stakeholder Engagement
We can help you achieve your outcomes by working with your stakeholders and community, shaping their actions and decisions to benefit your organisation. You can engage us at any time across the project lifecycle, from strategy through to delivery.
INFRASTRUCTURE PROJECTS
We understand that community and stakeholder engagement is now an essential and mandatory part of project delivery. Therefore, delivering an effective engagement strategy is pivotal to managing your brand and driving success for your project. By being proactive and understanding your stakeholders, we can help you work with them and address their concerns before they become issues, minimising the risk to your organisation.
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Our expertise in stakeholder management will allow you to focus on delivering the job, while we enhance your reputation in the community and with the client.
We can provide you with a range of stakeholder engagement services from tactical-based work to strategic management including:
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Stakeholder identification and mapping
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Risk mitigation strategies
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Project Community and Stakeholder Engagement Management Plans and communication and engagement tactical plans
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Complaints and contentious issues
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Reporting and recording of stakeholder consultation
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Property damage claims
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Processes/procedures and tools/template for effective
stakeholder engagement
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We can also help you win the project by preparing the stakeholder engagement section for your bid /tender submission.
COMMUNITY & STAKEHOLDER
RELATIONS
We understand that consistent stakeholder and community engagement is essential to managing a successful business. Therefore, there will be times when more resources are required to help manage issues or mitigate risks, increase your commitment in the community or maybe identify areas to invest in the community, and this is where we can help.
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We can deliver you a service from tactical to strategic that is specific to your needs, and those of your stakeholders and community. Our proactive approach can support you to achieve your short-term and long-term goals.
Our services include:
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Communications and engagement strategy
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Stakeholder and community engagement planning and delivery
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Engagement activities and events
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Community investment programs
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Crisis/incident communications
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Issues/risk management
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Challenging stakeholders/community relationships
Communications
Our extensive experience in developing and implementing successful communications strategies can help you to effectively engage your stakeholders and/or employees to meet your business goals. We’ll invest the time to understand your business, so we can create and deliver powerful messages that align to your organisation’s strategy and goals.
When your focus is on internal communications, we can help you unlock the full potential of your greatest resource – your people. By understanding your people and how they want to engage with your organisation, we can help you to build an inspired and empowered workforce. It is no secret that if your people are aligned and engaged, better business results will follow.
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We can provide you with the support you need at all levels from developing your communications strategy to delivering effective communications tactics, or filling a gap to support your corporate relations team if you need some extra hands.
The services we can provide include:
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Strategic advice and guidance on communications
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Communication strategy and tactical plans
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Writing in a variety of formats including stories, articles, reports, documents, flyers, media statements, brochures, newsletters, award and bid submissions, and speeches
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Crisis/incident communications
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Marketing collateral